This is my first post with the “Bebo”! It’s going to be amazing!
WordPress open-source project has released the WordPress 5.0, it comes with Twenty-Nineteen theme and Gutenberg, that’s really amazing and I want to thank the amazing folks who contributed to the release and awesome folks at Automattic to integrate it with Calypso for WP.com users.
I had a chance to attend a Zoom conference call for the first time, as a part of Support Driven – book Club, Support Driven is a community for people who are passionate about customer support. Learn more about Support Driven at supportdriven.com.
Recently, they have started with a book club, where we together discuss the book we are reading currently is “Crucial Conversations: Tools for Talking When Stakes Are High”-Second Edition. Learn more about the book club here. A day after I attended my first Zoom conference, I received an email notification from Seth Godin’s Blog as I am subscribed to his mailing list, it was about Zoom & Skype call tips (the secrets of video conferences), that’s worth mentioning which can help you if you’re new the Zoom or Skype group calls.
I found myself in a hurry and few mistakes while speaking, but now I had a chance to read the tips that will help me improve the conversation on group conference calls. You can check out the blog post of the recorded version of the first conference call here.
I have been Volunteering on WordPress.com Forums since last one year, I am very glad that I have reached the milestone of one thousand replies. It’s really nice to give back to the community, you can check my profile here: https://en.forums.wordpress.com/users/vishalmukadam/
Know Why you’re doing what you are doing?
I had learned how to make customers happy by making those replies, that taught me how to be a good support Volunteer. I had worked in support for two years in a nationwide company in India which provides Mobile recharges and Mobile payments, as a “Customer Care” executive I use to receive Inbound calls (voice), Live Chat & Email support that time I use to reply the retailers who are using that Mobile Recharge software through Andriod App and Website so that’s how I got the passion.
If you know a little bit about WordPress.com, and you’ve extra time you can try Volunteer at WordPress.com Forum, now you can ask me how that can help yourself?
It can help you in many ways, that will help you to learn the Customer Support for free. It helps to support your site or blog are just two examples, and you don’t feel alone while replying to those forum threads because there’s is always a Staff or Happiness Engineers to review those and correct you if you’re going wrong, and I do want to mention those veteran Volunteers and Moderators that are really helpful and they don’t scare you.
If you’re impressed by my post then you might obviously think to start Volunteering on WordPress.com Forums.
Here’s what all you need, passion for customer support or you think you can learn something from volunteering, you are able to support your site by doing so remember that. And if you wish to work with WordPress.com then you are advised to work on Forums before applying for Happiness Engineer position, you can check the work with us page.
Awesome folks at WordPress.com they call themselves at “Automatticans”, has created a document which will help you to get started, you can find it Volunteers resource guide..
I just received an email notification from the WordPress dot org support team about “April 5th Support Team Meeting summary”, they have regular weekly slack meetings and then publish the meeting notes, what caught my attention is “Support Team Volunteer Orientation program” as I am interested in Volunteering on Support Forums I found link of the previous volunteer orientation program slack meeting which happened in February of 2018.
I had a chance to go read the previous slack volunteering orientation meeting archive and found some important things that can help, so just want to summarize it for me and for those who are reading this post, I will be very glad If this helps you too!
In this post, I will be sharing what I learned from the WordPress.org Support Orientation program in Feb 2018.
It has been a really long time I had a hard time to be active with my online commitments, due to some problem with my machine(Desktop), and personal issues, but trying to get all the things rolling again.
You can expect new blog posts in coming days.
The word “Polish” has different meanings people from Poland are called Polish.
another meaning is shiny, smooth.
so here I am going to write about how to polish your writing skills.
I am not a professional writer still I learned to write using this Daily Prompt initiative by WordPress.com
If you are new to learn how to write articles, blog post you can check out the Blogging University at DailyPost powered by WordPress.com
Do not worry even if you haven’t written any article or blog yet, just try to give a short and you have already written some post.
The benefits of that if you do post on Daily Prompts you learn new words and your vocabulary increases. Polish
Trace again it has several meanings “Find someone”, “discover” or “Trace means to draw or write something” so here’s my article about trace.
What I have Traced over the internet. I have tried to do many things discovered good and bad things.
If you have to learn something find it on the internet do yourself research and if you are having kids at your home make sure you use the parentals controls.
If you find some article I would say read it completely before it’s too late because someone else can discover or read something which you have never read so don’t miss the chance to be early to know.
I had known many things years ago but I didn’t deep into it the problem was I just used to read the headline but didn’t go through completely so these days I read the articles books and many if this sounds goods to you follow it.
the first book I have read “Secret the Power” Rhonda Byrne-
and after that, the second book which I read is from famous internet personality “Will it Fly” and “Let Go” by Pat Flynn-
And currently, reading book called “Delivering Happiness- A Path To Profits, Passion, AND Purpose
by Tony Hsieh CEO of Zappos-
So keep reading and keep hustling and you can Trace anything.