I have to share this memorable story with you which I still remember since long time, because it was Amazing! I never though that they’ll help me even if they didn’t sell that product. Couple of days ago, I asked for help via live chat with a very popular company but I don’t want to share the name, I asked them if they sell “Soc Poi”? It is a spinner used for exercise, their representative said “No”, we don’t sell that, but I can try help you with the place where you’ll find the product, they simply searched on Google and gave me the nearest sellers website and address.
“No”, we don’t sell that, but I can try to help you with the place where you’ll find the product.
And, next thing that happened to me, that the support rep gave me the seller’s website and contact number.
Have you come across any unforgettable customer service experience? please feel free to share in the comments.
I have faced the below error when using Instagram Block with the WordPress’s new editor, below is the screenshot of what happens when you try to embed the “Instagram Block” on Self hosted WordPress site
This image uses Instagram gutenberg Block.
In this image when I pasted the url it this error.
To solve the above issue you need to use “Custom HTML block” instead of Gutenberg block, and add the HTML embed code from Gutenberg.
Please follow the below screenshots for Embedding the HTML BLock for Instagram.
Hope this post will help you, let me know in comments.
A few days ago, I switched to another domain name for my Personal site, and let the domain expire and now the problem is the old domain is still being indexed by Google and I don’t have control to the domain to redirect it to my new site.
If you face a similar issue you can submit your domain through Google Webmasters tool.
Mistake: Just after two days, the status shows page removed, but when I search on Google again still page exists, I applied to remove “http” version of my site to be removed instead of “https” which is indexed by Google.
So whenever you wish to remove your indexed page from Google, make sure you submit the exact version of your site, I mean if it’s “https” then you should submit the same version to be removed.
Once you submit the request it might take a few days to remove your URL from Google Search Results or Google indexed pages or crawled pages.
This is my first post with the “Bebo”! It’s going to be amazing!
WordPress open-source project has released the WordPress 5.0, it comes with Twenty-Nineteen theme and Gutenberg, that’s really amazing and I want to thank the amazing folks who contributed to the release and awesome folks at Automattic to integrate it with Calypso for WP.com users.
I had a chance to attend a Zoom conference call for the first time, as a part of Support Driven – book Club, Support Driven is a community for people who are passionate about customer support. Learn more about Support Driven at supportdriven.com.
Recently, they have started with a book club, where we together discuss the book we are reading currently is “Crucial Conversations: Tools for Talking When Stakes Are High”-Second Edition. Learn more about the book club here. A day after I attended my first Zoom conference, I received an email notification from Seth Godin’s Blog as I am subscribed to his mailing list, it was about Zoom & Skype call tips (the secrets of video conferences), that’s worth mentioning which can help you if you’re new the Zoom or Skype group calls.
I found myself in a hurry and few mistakes while speaking, but now I had a chance to read the tips that will help me improve the conversation on group conference calls. You can check out the blog post of the recorded version of the first conference call here.
I have been Volunteering on WordPress.com Forums since last one year, I am very glad that I have reached the milestone of one thousand replies. It’s really nice to give back to the community, you can check my profile here: https://en.forums.wordpress.com/users/vishalmukadam/
Know Why you’re doing what you are doing?
I had learned how to make customers happy by making those replies, that taught me how to be a good support Volunteer. I had worked in support for two years in a nationwide company in India which provides Mobile recharges and Mobile payments, as a “Customer Care” executive I use to receive Inbound calls (voice), Live Chat & Email support that time I use to reply the retailers who are using that Mobile Recharge software through Andriod App and Website so that’s how I got the passion.
If you know a little bit about WordPress.com, and you’ve extra time you can try Volunteer at WordPress.com Forum, now you can ask me how that can help yourself?
It can help you in many ways, that will help you to learn the Customer Support for free. It helps to support your site or blog are just two examples, and you don’t feel alone while replying to those forum threads because there’s is always a Staff or Happiness Engineers to review those and correct you if you’re going wrong, and I do want to mention those veteran Volunteers and Moderators that are really helpful and they don’t scare you.
If you’re impressed by my post then you might obviously think to start Volunteering on WordPress.com Forums.
Here’s what all you need, passion for customer support or you think you can learn something from volunteering, you are able to support your site by doing so remember that. And if you wish to work with WordPress.com then you are advised to work on Forums before applying for Happiness Engineer position, you can check the work with us page.
Awesome folks at WordPress.com they call themselves at “Automatticans”, has created a document which will help you to get started, you can find it Volunteers resource guide..
I just received an email notification from the WordPress dot org support team about “April 5th Support Team Meeting summary”, they have regular weekly slack meetings and then publish the meeting notes, what caught my attention is “Support Team Volunteer Orientation program” as I am interested in Volunteering on Support Forums I found link of the previous volunteer orientation program slack meeting which happened in February of 2018.
I had a chance to go read the previous slack volunteering orientation meeting archive and found some important things that can help, so just want to summarize it for me and for those who are reading this post, I will be very glad If this helps you too!
In this post, I will be sharing what I learned from the WordPress.org Support Orientation program in Feb 2018.
It has been a really long time I had a hard time to be active with my online commitments, due to some problem with my machine(Desktop), and personal issues, but trying to get all the things rolling again.
You can expect new blog posts in coming days.